There could be several reasons why your vacation message is not working the way you might expect.
Lets review the Roundcube Filter settings.
- Vacation replies are a type of Filter. Go to Settings/Filters
You may have multiple Filter Sets, but only one set may be active (designated with bold text). Use the gear at the bottom to enable/disable filter sets.
Filters are individual rules. A typical user might have one filter set containing multiple filters to sort mail and a Vacation Filter which they enable/disable as needed.
The Filter name is your short description and can be changed anytime.
For most Vacation filters, you would choose ‘all messages’. You could be a bit more selective with a rule that applies to all messages but excludes mailing lists, mail from amazon, etc.
Reply with message is the proper choice for a Vacation Message.
Your email address(es) must be entered in My e-mail addresses. Enter them manually or use the Fill with all my addresses button and let Roundcube do it for you.
Designates how frequently (in days) a vacation response may be sent. Imagine two mailboxes auto-replying to each other, this would create an endless loop.
Enable/Disable individual filters here.
So why are vacation messages not working ?
- Are both the Filter Set (2) and the Filter (3)(9) enabled ?
- Did you choose All Messages (5) ?
- Do you have your email address(es) entered correctly (7) in the Filter ?
The vacation reply only worked once then stopped.
The days field will prevent you from receiving more than one reply per day.
Try sending from an alternete email address.