Why do vacation messages not work with Roundcube webmail?
There could be several reasons why your vacation message is not working the way you might expect.
Lets review the Roundcube Filter settings.
- Vacation replies are a type of Filter. Go to Settings/Filters
You may have multiple Filter Sets, but only one set may be active (designated with bold text). Use the gear at the bottom to enable/disable filter sets.
Filters are individual rules. A typical user might have one filter set containing multiple filters to sort mail and a Vacation Filter which they enable/disable as needed.
The Filter name is your short description and can be changed anytime.
For most Vacation filters, you would choose ‘all messages’. You could be a bit more selective with a rule that applies to all messages but excludes mailing lists, mail from amazon, etc.
Reply with message is the proper choice for a Vacation Message.
Your email address(es) must be entered in My e-mail addresses. Enter them manually or use the Fill with all my addresses button and let Roundcube do it for you.
Designates how frequently (in days) a vacation response may be sent. Imagine two mailboxes auto-replying to each other, this would create an endless loop.
Enable/Disable individual filters here.
So why are vacation messages not working ?
- Are both the Filter Set (2) and the Filter (3)(9) enabled ?
- Did you choose All Messages (5) ?
- Do you have your email address(es) entered correctly (7) in the Filter ?
The vacation reply only worked once then stopped.
The days field will prevent you from receiving more than one reply per day.
Try sending from an alternete email address.