From the list below choose one of our FAQs topics, then select a FAQ to read. If you have a question which is not in this section, please contact us .

How can I avoid Server Admin overwriting my manual configuration additions?

/in /by

You can’t. Well actually there are two things you can do to ensure damage is limited.

1. Never modify a configuration file manually while Server Admin is open.
2. Always make sure you have a backup of your configuration files before opening or modifying through Server Admin.

Once you start requiring advanced configuration changes (beyond what Server Admin can do), you will most likely have to give up on Server Admin for Web, Mail and DNS services.

If you need to include parameters in httpd.conf or any of your virtual sites’ .conf files (/etc/httpd/sites) that Server Admin cannot digest, you can resort to a little trick:

Create a separate .conf file in a path that Server Admin doesn’t look in and put your parameters in there.

Inside your actual httpd.conf (or virtual site .conf) put a line like the following:

Include /etc/httpd/SA_doesnt_look_here/my_SA_breaking_parameters.conf

This is not a perfect solution but it will keep conflicts to a minimum.

Why do vacation messages not work with Roundcube webmail?

/2 Comments/in /by

There could be several reasons why your vacation message is not working the way you might expect.

Lets review the Roundcube Filter settings.

Roundcube Vacation

  1. Vacation replies are a type of Filter. Go to Settings/Filters

  2. You may have multiple Filter Sets, but only one set may be active (designated with bold text). Use the gear at the bottom to enable/disable filter sets.

  3. Filters are individual rules. A typical user might have one filter set containing multiple filters to sort mail and a Vacation Filter which they enable/disable as needed.

  4. The Filter name is your short description and can be changed anytime.

  5. For most Vacation filters, you would choose ‘all messages’. You could be a bit more selective with a rule that applies to all messages but excludes mailing lists, mail from amazon, etc.

  6. Reply with message is the proper choice for a Vacation Message.

  7. Your email address(es) must be entered in My e-mail addresses. Enter them manually or use the Fill with all my addresses button and let Roundcube do it for you.

  8. Designates how frequently (in days) a vacation response may be sent. Imagine two mailboxes auto-replying to each other, this would create an endless loop.

  9. Enable/Disable individual filters here.

So why are vacation messages not working ?
  • Are both the Filter Set (2) and the Filter (3)(9) enabled ?
  • Did you choose All Messages (5) ?
  • Do you have your email address(es) entered correctly (7) in the Filter ?
The vacation reply only worked once then stopped.

The days field will prevent you from receiving more than one reply per day.
Try sending from an alternete email address.

Where can I find all available options for mailbfr?

/in /by

Basic instructions are given in the enclosed documentation. All options are listed in the online documentation. To see it, issue "man mailbfr".

How long does a backup take?

/in /by

This depends mostly on the amount of mailboxes and mails you have. Bear in mind, that mail is usually composed of many many small files. Many small files take longer to copy than one large file. A full (or first) backup takes much longer than successive (incremental) backups. The amount of time necessary for a full backup can vary from minutes to hours.

After i run “mailbfr -f” to fix my cyrus database, all mail shows up as unread.

/in /by

Unfortunately we haven’t found a safe way around this issue yet. You’ll have to live with it. Important: "mailbfr -f" should only be used if your database is corrupted, not just for the sake of it and not just to recover a single user. If you need to fix a single user, issue "mailbfr -m username".